Introducing Unagi All-Access

8/5/2020

Introducing Unagi All-Access

New Yorkers and Angelenos can now get our revolutionary electric scooters for less than $10 a week and you won’t have to share with strangers.

Two years ago, our team set out on a quest to build the world’s finest portable electric scooter.

Until then, scooters were poorly-made, designed for ride-sharing and destined for a short (and often rough) life on the streets. We wanted a Tesla-quality electric scooter created for ownership, one that people would be proud to ride and happy to bring into their homes. That didn’t exist – so we built it ourselves.

The result is Unagi: a high-performance scooter with a minimal aesthetic, designed from the ground up to deliver an unbeatable combination of portability, power and agility, backed by the industry’s best full-service customer support.

We want riding an Unagi to feel like you’re riding a magic carpet. We give you the freedom to navigate city streets on your own terms, getting where you want to go a little faster, a little cheaper – and having a lot more fun.

Over the past year, we’ve been thinking a lot about how we could make Unagi accessible to anyone. We now sell thousands of Unagis a month, and sales have continued to climb even during the pandemic. But ownership isn’t for everyone: some people don’t want to make a big financial commitment. Others don’t want the hassles of dealing with repairs. Sometimes they’re worried about theft.

We see an opportunity to serve even more people by offering access to your own personal Unagi without the commitment (or expense) of actually *buying* it. This model is well-suited to today’s world: as cities re-open, people are rethinking how they get to the supermarket, the post office and the park. Data shows COVID-wary consumers are afraid of shared transportation, whether it’s the subway, an Uber or a shared scooter. They’re looking for safer alternatives.

This morning, we’re launching Unagi All-Access, an amazing service that gives people a new way to get their own Unagi, without any commitment. It’s designed to help people navigate cities with less risk (and more fresh air).

Starting today, customers in New York and Los Angeles can get access to Unagi for a flat monthly fee that includes maintenance and insurance for scooter theft or damage.

We offer two Unagi All-Access plans: a pay-as-you-go monthly plan for $39 per month (which subscribers can cancel at any time), and a discounted annual plan that works out to just $34 a month. You can get started for $89 or less, which covers the first month of service and an initial $50 setup fee.

Unagi All-Access is an attractive transit alternative for the budget-conscious: a $39 monthly subscription is one-third the cost of a 30-day unlimited-ride MetroCard pass in New York City, and less than half the cost of a 30-day Metro pass in Los Angeles. And it’s well below the cost of shared scooters and shared rides, which can cost $2.50 and up per trip; a 30-day Unagi subscription works out to just $1.30 *per day*.

How it works

Once you subscribe, we’ll deliver a fully-assembled Model One scooter to your door within 24 hours. You can ride it to your heart’s content as long as you’re subscribed. You’ll never need to wonder if your Unagi is clean, fully charged, or if the last rider was in good health. It will be there when you need it – always.

Your subscription guarantees maximum scoot-time. If you run into any maintenance trouble, we’ll resolve it with a replacement scooter in less than 24 hours. You can ride confidently knowing your subscription also includes full insurance against theft or damage. If you decide at any point that Unagi isn’t for you, no worries – give us a call and we’ll come pick it up.

For now, Unagi All-Access will be limited to customers in Los Angeles and New York. We plan to roll it out in additional markets as we gather customer feedback and refine the service.

A new era in personal transportation

We’re introducing our service in the midst of a massive shift in urban transportation. Cities around the world are building for a future that’s more about people and less about cars. And in record numbers, people are embracing personal transportation –both electric and people-powered– to safely navigate city streets. We’re excited to contribute to that shift with Unagi All-Access: it’s urban freedom at a ridiculously attractive price.


Essentials
How To Maximize Your Electric Scooter's Battery Life

5/17/2022

How To Maximize Your Electric Scooter's Battery Life

One of the great things about owning an electric scooter is that they require so little maintenance. Unlike cars, or even bikes, which need regular trips to the mechanic and routine replacement parts, electric scooters that are treated well do…

Unagi All-Access: Rolling into Summer

6/10/2021

Unagi All-Access: Rolling into Summer

With the addition of Chicago, Washington DC, Northern Maryland and Virginia, and NW Indiana, our All-Access scooter subscription service is now available to more than 75 million people. But we’re just getting started: we want to make Unagi the ubiquitous standard for short-distance transportation around the world.

The New Unagi Service Center

3/19/2021

The New Unagi Service Center

You're already aware of many of them: Dual motors. Premium materials. Lightweight is king. And it's not difficult for anyone to see that Unagi cares about design more than any other scooter company...But the topics for today are brand, customer obsession, and our All-Access subscription service...

Unagi Springs Forward

3/17/2021

Unagi Springs Forward

We’re launching our All-Access subscription service in six new cities, and expanding in two more. And with $10.5 million in new funding, we’re ready for takeoff in 2021...These areas represent a market of more than 30 million consumers – putting Unagi’s All-Access service within reach of 1 in every 10 Americans

The World's Fastest Electric Scooters in 2021

3/16/2021

The World's Fastest Electric Scooters in 2021

Electric scooters are quickly overtaking other means of transportation as the best way to cover short distances. They’re lightweight, portable, convenient, and more environmentally friendly than almost any means of powered transport.

Love or Hate: 9 Studies Show What People Actually Think About Electric Scooters

1/30/2021

Love or Hate: 9 Studies Show What People Actually Think About Electric Scooters

It’s more or less a given these days that micromobility solutions like electric scooters are part of a major transportation revolution “Among many [recent] technology milestones,” reported Government Technology, “one of them was certainly that...e-scooters became a fixture in many…

Pro Tips from Real Scooter Riders

1/8/2021

Pro Tips from Real Scooter Riders

Telling people through paid advertisements that an electric scooter will change their life is one thing. Letting them hear it from real people who own and love their scooters is something else. Now that we all have the ability to…

5 Reasons to Buy a Scooter This Holiday Season

11/20/2020

5 Reasons to Buy a Scooter This Holiday Season

As we brace for another surge in COVID-19 cases this winter, many people find themselves asking how they’re going to get through another season indoors. The latest CDC forecast is not encouraging, and we will need to work together to…

Security and Locks for Electric Scooters

11/16/2020

Security and Locks for Electric Scooters

Micromobility has already helped solve several modern transportation issues, and may reshape the way we get around in the near future. But small electric vehicle owners are still plagued by an ancient problem. Electric scooters present new security challenges, and…

No Sleep 'til Brooklyn

10/15/2020

No Sleep 'til Brooklyn

The world’s best-designed scooters now have a New York address We’re opening the doors today on a new Unagi brand store, on Wythe Avenue in Williamsburg. We couldn’t be more excited. Our new store, located at 324 Wythe Avenue, will…

Introducing Unagi All-Access

8/5/2020

Introducing Unagi All-Access

New Yorkers and Angelenos can now get our revolutionary electric scooters for less than $10 a week – and you won’t have to share with strangers. https://youtu.be/ZDKaTQeSBOU Two years ago, our team set out on a quest to build the…

How to Buy the Best Electric Scooter for Commuting

6/16/2020

How to Buy the Best Electric Scooter for Commuting

The variety of electric scooters on the market has exploded in recent years, from lightweight, low-powered recreational vehicles to heavy-duty scooters built for rugged off-road use, and everything in-between. This range of options can leave consumers a little dizzy, especially…

How to Ride an Electric Scooter

4/6/2020

How to Ride an Electric Scooter

How to Ride an Electric Scooter Maybe you’ve finally decided that a fast, lightweight, folding electric scooter meets your transportation needs, and you’ve already started looking for the perfect electric scooter. But there’s one problem—you’ve never ridden an electric scooter…

Electric Scooter Buying Tips for Adults

3/2/2020

Electric Scooter Buying Tips for Adults

What Should I Look for When Buying an Electric Scooter You may have seen locals breezing by you on their electric scooters, and maybe you think an e-scooter would be a good fit for your commuter lifestyle, too.  After all,…

Top 5 Locks for Electric Scooters

2/10/2020

Top 5 Locks for Electric Scooters

5 Best Locks for Electric Scooters Owning a folding electric scooter should eliminate the need for a heavy-duty padlock or shackle to secure your ride.  That's especially true for foldable e-scooters like the Model One from Unagi, which folds down…

CES Dispatch: The E500 Is A Big Upgrade

1/8/2020

CES Dispatch: The E500 Is A Big Upgrade

Every year, the Consumer Electronics Show brings hundreds of thousands of visitors to Las Vegas in order to show off, contrast, compare, or merely gawk at the latest consumer electronic gadgets and trends We’re also in town for the show,…

5 E-Scooter Life Hacks

6/12/2019

5 E-Scooter Life Hacks

We all know electric scooters are fun. The sun on your skin, the wind in your hair – trying one out is not a hard sell. On top of that, there are also the practical benefits of riding electric scooters.

5 Tips for E-Scooter Etiquette

6/7/2019

5 Tips for E-Scooter Etiquette

Anyone can ride an e scooter, but not everyone who rides one rides it with the proper electric scooter etiquette.

Your Personal Liberation Device

3/6/2019

Your Personal Liberation Device

Beginning today, Unagi Scooters is now shipping its world-class electric scooters to pre-order customers in the United States, and new orders are immediately being fulfilled “The Unagi Scooter heralds a new era for the commuting consumer who simply wants an…